Privacy Policy

1. Data controller

The controller responsible for the personal data collected through this website is Daniel Tello Fernández (trading as Dental Tello), RUC 10100687751, with address at Av. Próceres de Huandoy 7865, Urb. Pro, Los Olivos, Lima, Peru.

2. What data we collect

Through our appointment request form and Complaints Book, we collect:

• Full name
• Phone number
• Email address (Complaints Book only)
• National ID / Foreign ID (Complaints Book only)
• Preferred appointment date and requested service
• Any additional message you choose to include

3. Purpose of processing

We use this information exclusively to: manage and confirm appointment requests, contact you regarding your dental care, and process complaints or claims submitted through our Complaints Book, in accordance with Peruvian consumer protection regulations.

4. Legal basis

Processing is based on your consent, given when you voluntarily submit a form on this website, in accordance with Law No. 29733 (Personal Data Protection Law) and its regulations approved by Supreme Decree No. 016-2024-JUS.

5. Data sharing with third parties

We do not sell or rent your personal data. We share the minimum necessary data with the following service providers (data processors), solely to operate this website:

• Vercel Inc. — website hosting
• Resend — email delivery for appointment requests and complaint confirmations

6. Data retention

We retain your data only for as long as necessary to fulfill the purposes described above, or as required by applicable law (e.g., complaint records under consumer protection regulations).

7. Your rights

You may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO rights) over your personal data at any time, free of charge, by writing to dgt_21@hotmail.com.

8. Security

We apply reasonable technical and organizational measures to protect your personal data against unauthorized access, loss or alteration.

9. Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact

For any questions about this policy, contact us at dgt_21@hotmail.com or +51 942 661 120.